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No Hassle Returns Policy

Returns Info

We offer a 30-Day Return Policy on all items. Returned items must be unopened, unused, and still in their original packaging. Please note, we cannot accept returns for a used item.

I Want to Cancel My Order

To cancel your order please call us on 01359 269164 or email with your order reference number in the title. Please be aware we are unable to cancel orders once they have been dispatched. 

I Want to Return or Exchange an Item

If you are not completely satisfied with your purchase, simply return the item to us in its original condition within 30 days of receipt. Please include your name and order number in the return parcel to help us identify your order.

We will issue a refund on receipt or exchange the item if preferred. 


Please send back to:

High Street Brands 4 Less

Maple House, Woodsdale Grove


Bury St Edmunds


IP31 1EJ


My Item Is Faulty

If the item you received is faulty, please contact within 30 days of receiving your order. Please quote your order number, your name and address, details of the product and the reason for return, and whether you require a refund or a replacement. 

I Received the Wrong Item

If the item you received is not what you originally ordered, please contact quoting your order number, your name and address, and details of the product you received. We will then advise on how to proceed with the return.